Please read these terms & conditions carefully. By entering the Crockett & Jones SA website, all users will be deemed to have accepted and be bound by these terms and conditions. If you do not agree to these terms and conditions, please refrain from using the www.crocketandjones.co.za

1. Detailed description of goods and/or services

Crockett & Jones SA is a business in the Footwear industry that Manufactures Footwear and sells to the Wholesale Trade and Online.

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed between Seven and Ten Business Days and delivery confirmed by way of Email.

3. Export restriction

The offering on this website is available to South African clients only.

4. Return and Refunds policy

The provision of goods and services by Crockett & Jones SA is subject to availability. In cases of unavailability, Crockett & Jones SA will refund the client in full within 30 days. Cancellation of orders by the client will attract a 0 % administration fee. (If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)

Refer to link below:
https://www.crockettandjones.co.za/returns-and-exchanges/

5. Customer Privacy policy

Crockett & Jones SA shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .

6. Payment options accepted

Payment may be made via Peach Payments, Paygate, Payflex and Payjustnow.

7. Card acquiring and security

Card transactions will be acquired for Crockett & Jones SA via PayGate (Pty) Ltd who is the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3), and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by Crockett & Jones SA separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility

Crockett & Jones SA takes responsibility for all aspects relating to the transaction including the sale of goods and services sold on this website, customer service and support, dispute resolution, and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and Bolton Footwear (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12 Malherbe Street, Elsies River, Cape Town, Western Cape, South Africa, 7460

12. Variation

Crockett & Jones SA may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by Bolton Footwear based in South Africa trading as Crockett & Jones SA  and with registration number 1949/035036/07 and Non-Executive: GD Bolton, MJ Bolton, BB Fraser, GM Nassif     

Executive: Noel Whitehead (CEO)

14. Crockett & Jones SA contact details

Company Physical Address:
12 Malherbe Street, Elsies River, Cape Town, Western Cape, South Africa, 7460.

Email: query@boltonshoes.co.za

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