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Bolton Footwear 12 Malherbe St, Estate, Cape Town, 7490

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

  • Query@crockettandjones.co.za
Where can I view my sales receipt?

Once payment is received, a copy of the invoice will be sent via email to you. If not, please email query@crockettandjones.co.za, a copy will be sent to you for your records

How can I return an item?

Please send a email to query@crockettandjones.co.za

Where can I ship my order?

Your order is to be shipped to either your home or work address. Please provide a address where someone is available to receive the order. 

I wasn't here when you came to deliver my package! What now?
Skynet will attempt three times if not available,  on the third they will return the order to our warehouse.
Can I change my delivery address?

The address can be changed if the order has not been shipped. Please reach out to either Skynet or query@crockettandjones.co.za, we will try our best to assist you. 

What are your hours of operation?

Our website never closes – you are free to purchase 24 hours a day, 365 days a year.

If you have a query you can reach out to us through the query@crockettandjones.co.za. Our agents will get back to you within business hours 

Our Customer Service team are available at the following times:

 

Monday-Thursday

 08:00 to 15h30

Fridays: 08:00 to 14h00

Closed on Public Holidays